yellow.ai Academy Courses

Platform Fundamentals

Learn the basics of building a bot

Overview

This course equips you with the knowledge, skills, and abilities to build a Conversational Chatbot without writing a single line of code. This course discusses the features and tools of the Platform to help you build a chatbot.

Course Objective

By the end of the course, you should be able to meet the following objectives:

Describe the different features of the platform
Create Journeys, Prompt Nodes, Message Nodes, Condition Node, and Actions
Create Entities, Small talk, Contextual Management
Train the model and test the bot
Build a bot with no code

Course Outline

The following topics are included in this course:

Chapter 1: Key Concepts of the Platform
- Intent/Journey
- Utterance
- NLU
- Testing the Model
- Prompt Nodes
- Action Node
- Message Nodes
Chapter 2: Training the Model
- Entities
- Types of entities
- Smalltalk and Generic responses
Chapter 3: Access Control and Chat Widget
- Access Control
- Chat Widget
Chapter 4: Agent Transfer, Growth, Campaign Management
- Support Agent
- Growth
- Campaign Management
- Unidentified Utterances

Intro to the Platform

Explore the Key Features of the Platform

Learn the Key Features of the platform.
Understand the application of these features.
Features Include Studio, DB, Inbox, Engagement, Growth.

Learn the Key Features of the platform.
Understand the application of these features.
Features Include Studio, DB, Inbox, Engagement, Growth.

Launch Course

Platform Fundame... (YAIPF103)

Bot Customization

Multi Lingual Bot, Database and API Management

Overview

TIn this course, you will learn how to deal with multi-lingual support of the bot, localization of multiple languages.

You will learn to handle Built-in Databases using the UI. You will learn how to create tables, add records, manage tables, write code to handle database w.r.t insertion, Search, etc.

You will be introduced to the built-in API management tool. You will learn how to integrate your chatbot with external applications and manage data across the platforms.