yellow.ai Academy Courses

Platform Fundamentals

Learn the basics of building a bot

Overview

This course equips you with the knowledge, skills, and abilities to build a Conversational Chatbot without writing a single line of code. This course discusses the features and tools of the Platform to help you build a chatbot.

Course Objective   

By the end of the course, you should be able to meet the following objectives:


  • Describe the different features of the platform
  • Create Journeys, Prompt Nodes, Message Nodes, Condition Node, and Actions
  • Create Entities, Small talk, Contextual Management
  • Train the model and test the bot
  • Build a bot with no code

Course Outline

The following topics are included in this course:


Intro to the Platform

Explore the Key Features of the Platform

  • Learn the Key Features of the platform.
  • Understand the application of these features.
  • Features Include Studio, DB, Inbox, Engagement, Growth.
  • Learn the Key Features of the platform.
  • Understand the application of these features.
  • Features Include Studio, DB, Inbox, Engagement, Growth.

Bot Customization

Multi Lingual Bot, Database and API Management

Overview

TIn this course, you will learn how to deal with multi-lingual support of the bot, localization of multiple languages.

You will learn to handle Built-in Databases using the UI. You will learn how to create tables, add records, manage tables, write code to handle database w.r.t insertion, Search, etc.

You will be introduced to the built-in API management tool. You will learn how to integrate your chatbot with external applications and manage data across the platforms.

Course Objective

By the end of the course, you should be able to meet the following objectives:

  • Configure the bot to support multiple languages
  • Manage the Internal Datastore
  • Manage API

Course Outline

The following topics are included in this course:

Integration

Channel Integration, Document Cognition, FAQ and Stateless Functions

Overview

This course introduces you to the Omnichannel support of the platform. You will learn how to integrate with WhatsApp, Facebook Messenger, and Telegram.

As part of the course, you would be introduced to the Document Cognition feature of the platform. You will learn how to upload the documents into the platform and train the bot to fetch the relevant data from the documents based on the user query.

You will learn how to create a FAQ journey, and how to write stateless functions.

Course Objective

By the end of the course, you should be able to meet the following objectives:

  • How to integrate the bot with Omni-channels like WhatsApp, and FB Messenger
  • How to handle Document Cognition and FAQ Journeys
  • How to write Stateless Functions

Course Outline

The following topics are included in this course:


Explore wide range of short explainer videos

Learning to Build a Bot

Explore wide range of short explainer videos

Learning to Build a Bot