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Introduction to the Platform


Bite-Size Learning

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Signup Process

Signup And Get Access To A Bot For Free!

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Intents and Flows

Understand the basics of Chatbot terminologies

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Introduction to Nodes

How Does The Bot Accept Inputs And Respond Back?

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Action Nodes

How Does The Bot Perform DB,API, And More Actions?

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Conversation Settings

Introduction to Conversation Settings

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Condition Nodes

How To Add A Conditional Logic To The Journey?

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Entities

Learn How To Use Custom Entities To Skip Steps

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Database

Learn How To Insert Records Into Database

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Multi-Lingual Bot

Learn How To Customize Your Bot To Support Multiple Languages

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API Integration

Learn How To Integrate API And Test The API Call

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API Response

How To Pass Dynamic Parameters To A Journey And Handle The Response

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Engage

How To Configure Bot To Support Inbound And Outbound Campaigns

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WhatsApp Business Account

Step By Step Guide To Set Up WhatsApp For Business Account

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WhatsApp Channel Integration

Learn How To Integrate WhatsApp Channel And Bot Configuration

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Facebook Messenger

Learn How To Integrate Facebook Messenger To The Bot

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Telegram Integration

Learn How To Integrate Telegram Channel To The Bot

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Inbox - Offline Chats

A demo video on Inbox Admin settings on Offline Chats

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Inbox - Video Calls

Demo Video on setting Video calls for Agents

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Inbox - Agent Collaboration

Demo video on how to add agents to collaborate on a ticket

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Inbox-Auto Translate

A Step By Step Guide To Enable Auto Translate For Inbox

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